When will my order ship?

In stock items:

Orders for items that show as in stock will ship the same (working) day if the order is placed before noon Eastern time. If the order is placed after noon, it will ship the following business day. We only split orders under 2 circumstances. First, if part of your order will be delayed 3 working days or more (except custom items), we will split ship your order at our expense. You pay freight on the first shipment based on the weight of your full order (as if it shipped complete), we pay all future freight. Second, you may request a split shipment sooner, but there will be 2 freight charges for the 2 shipments. On split shipments, your card is charged only for those items actually shipping.

Non Stock Items:

If the stock check shows that an item is out of stock, but that we make the item, it will normally advise you that there will be little delay. This is usually a maximum of 2 working days.

If the stock check shows that an item is out of stock, and we are waiting for it to arrive from a supplier, we can only wait for it to arrive ourselves. We try to keep all of our items in stock, and are always following up on any item that we have outstanding.

Orders for part in stock and part out of stock items:

We only split orders under 2 circumstances. First, if part of your order will be delayed 3 working days or more (except custom items), we will split ship your order at our expense.* You pay freight on the first shipment based on the weight of your full order (as if it shipped complete), we pay all future freight. Second, you may request a split shipment sooner, but there will be 2 freight charges for the 2 shipments. On split shipments, your card is charged only for those items actually shipping.
*There is one exception. If your order, minus the back ordered item(s) falls below our $25.00 minimum, we will hold your order until it is complete. There is no minimum on back rder shipments after the first shipment.

Custom items:

Custom items are hoods and any item for which you requested special changes (like substituting locking buckles). These items require a 2 week production time. This will run shorter during the quieter times of the year, and longer immediately before shows, and during the holidays.